Shipping times will usually vary between two to four weeks depending on your location. Domestic shipping typically is about two weeks. International shipping typically is about four weeks. Please allow up to two to four weeks due to high demand. **The Item Guarantee Period lasts 60 business days and the buyer is eligible for a reshipment of order made should they have yet to receive anything by then.
To track your order, check your order history and find the tracking number. Simply copy and paste the tracking number into the "Track Order" page and it will show the tracking of your order. Please email email@example.com if you have not received this email.
If after you have placed your order, you decide to cancel it for any reason or realize that something is wrong with your order, please contact us immediately. We will do our absolute best to resolve any shipping issues and provide the best service we possible can.
If you ever find that you are not satisfied with your products from Chiseled Fitness, please contact us and leave a quick message on why the product did not meet your standards. We are always looking to improve our products and customer service. We offer a full, 100% money-back guarantee policy if any issues are present. That is how committed we are to our products and your satisfaction.
Not to worry, most of our items will be left in your postbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your local post office for you to pick up!
We only use the safest payment processing services on the web. Chiseled Fitness guarantees the protection and prohibits the sharing of any of your personal or credit card information. We don't store any of your information, it is all processed through our payment processor.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us at firstname.lastname@example.org your full, correct address along with your order number and we would update your details for you.
Chiseled Fitness implements the utilization of advanced, innovative technology to convenient fitness resources creating the perfect formula to a fit and healthy body. Our personalized, Premium features ensures the highest quality and material for every single one of our products. In fact, we are so confident in our Premium features that we offer a full, 100% money back guarantee if you are ever unsatisfied with anything.
We here at Chiseled Fitness provide all the essential resources to guide and elevate your fitness journey. However, the results are up to whether you decide to take advantage of these resources. Customers in the past who have purchased our products have made substantial progress in their fitness journey. We want our customers to succeed and achieve their fitness goals so that is why we are committed to always be improving our products and creating new ones.
We provide a large range of sizing choices to choose from and you can follow the sizing chart if you are ever unsure about the sizing. Sizing charts are always provided in the description of any of our Premium products that apply. If you choose a size and find out that it is too large or small, please contact us and we will do our best to see what we can do.
Returns are accepted as long as they do not exceed 14 days of the buyer receiving the item and will be under the discretion of the management team. Items must be eligible for returns meaning that it must be in the exact same condition and not used in any way, shape, or form. However, all returns made should be in perfect condition and the return postage be paid by the returner. Proof of postage should then be emailed to us as proof of delivery as well as photos and videos of the product received. **Promotional/sale items are not eligible for returns
All items bought may be returned and/or refunded by the buyer after product is delivered, subjected to the discretion and approval of the management, given the following conditions:
*Exclusions apply to promotional/sale items.
Request(s) for returns are accepted within 14 working days from delivery.
All items must be returned in their delivered state, along with all of its parts and tags.
Damaged/defective/wrong items may be exchanged, depending on the sole discretion of the management.
Cancellation of items/orders may be made prior to the completion of orders and the management reserves the right to refuse any cancellation made after shipment of the item(s) and/or after 2 hours of the initial purchase.
The return fee will solely be rendered by the buyer
The management reserves the right to refuse any returns/refunds and each case is subjected to the sole discretion of the firm
The company will not be liable for any errors in shipping addresses provided by the customer and will be subject to the item returning back to us before receiving a refund.
Any change of addresses are subjected to the management's approval and orders that are shipped/completed are strictly non-editable.
Any reshipment of items done must correspond to the address found in the initial order and cannot be changed nor substituted with another address, design or brand of the item. The management reserves the right to refuse reshipments based on incorrect addresses and are not liable for the inaccuracy of address as provided by the buyer.
If you have changed your mind about your order, please email us ASAP to change the order and we will help sort something out. Please note that any order changes will need to be done within 2 hours of the initial purchase.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount of the duties and taxes fee is about 20% of the euro amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
The store cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions, custom agents may delay delivery of some packages.
Unfortunately we do not accept any returns for damaged items at this time. However a reshipment option is available should you wish to avail this option. **We are not responsible for any damages caused by wear and tear, submergence into water nor if the item does not fit due to sizing reasons
We have a strong belief that style should be affordable. We often run temporary promotional free item campaigns where you will just pay for shipping and we then can do a mass fulfillment process to make this possible, similar to a Kickstarter campaign. We get value in cross-selling and hopefully having you come back to us in the future. Each promotion product is shipped right from the specific products manufacturer to bring you the lowest prices, period. This means shipping for each promotional product may vary, expect products to arrive within 14-60 days. If not received please email us at email@example.com
If you have not received any emails from us confirming your purchase, do let us know immediately via email or our contact form with your full name/shipping address name and we would help sort this out as soon as we can.
Sometimes our emails may end up in your spam/junk or other folders and we would like to ask you to check them before contacting us.